Privacy Policy

This Privacy Policy outlines how spinesurgery.com.sg (referred to as “we”, “our”, or “the Clinic”) collects, uses, discloses, and protects your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

1. Types of Personal Data Collected

When you submit a contact form or enquiry on our website, we may collect the following personal data:

• Your name
• Your email address
• Your phone number
• Any other personal data you voluntarily provide

We only collect data necessary to respond to your enquiry or to provide you with relevant services.

2. Purpose of Collection

We collect and use your personal data for the following purposes:

• To respond to your enquiries and provide requested information
• To follow up on appointments or consultations
• To improve our services and user experience
• To contact you for administrative or service-related purposes

We will not use your personal data for marketing purposes unless you have given us your consent.

3. Consent

By submitting your personal data via our contact form, you consent to the collection, use, and disclosure of your personal data for the purposes stated above.

You may withdraw your consent at any time by contacting us at the email address below. However, please note that withdrawal of consent may affect our ability to respond to your enquiry.

4. Disclosure of Personal Data

We do not sell or rent your personal data. Your data may be shared only under these circumstances:

• With authorised personnel within the Clinic who need the data to carry out the stated purposes
• With third-party service providers who support our operations (e.g., website hosting), subject to strict confidentiality
• When required by law or government authorities
  
  

5. Protection of Personal Data

We take reasonable security measures to safeguard your personal data from unauthorised access, disclosure, or misuse. These include secure data storage and access controls.

6. Retention of Data

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

7. Access and Correction

Under the PDPA, you have the right to:

• Access your personal data in our possession or control
• Request correction of any inaccurate or incomplete data

To do so, please contact us in writing at the email address below.

8. Contact Us

If you have any questions about this Privacy Policy, or wish to access, correct, or withdraw your personal data, please contact:

Email: marcus.ling@spinesurgery.com.sg
Number: +65 9816 0730

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal or operational requirements. The latest version will always be available on our website.